The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is an advanced qualification designed for individuals who are looking to build or further their careers in the thriving sectors of tourism and hospitality. This diploma is ideal for those seeking to pursue managerial roles within these industries, as it equips students with the knowledge and practical skills needed to lead, manage, and innovate in a competitive and fast-paced environment. Whether you are aiming to work in hotels, resorts, travel agencies, or tourism organizations, this course will help you develop essential leadership and business management competencies.
The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management offers a comprehensive and industry-focused education that bridges the gap between theoretical learning and real-world application. The course covers essential aspects of management, marketing, customer service, finance, and operations within the context of tourism and hospitality industries. It provides an in-depth understanding of the dynamics of these sectors and how to navigate challenges such as changing customer preferences, technological advancements, and economic factors.
This qualification is designed for individuals who already have some background in tourism or hospitality and are looking to enhance their skills in management roles. The diploma will give you a competitive edge by developing your ability to make strategic decisions, manage resources effectively, and understand the complexities of operating a business in a globalized tourism and hospitality market.
Course Study Units
The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management qualification consists of twelve mandatory units, 240 credits, 2400 hours Total Qualification Time (TQT) and the recommended Guided Learning Hours (GLH) for this qualification is a minimum of 1200 hours.
To achieve the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, learners must achieve 240 credits, of which 120 credits are at Level 4 (6 units) and 120 credits are at Level 5 (6 units).
Level 4 units
- Academic Writing and Research Skills (20 credits)
- Business Environment for Tourism and Hospitality (20 credits)
- Services Marketing in Tourism and Hospitality (20 credits)
- Sustainability in Tourism and Hospitality (20 credits)
- Events Management (20 credits)
- The Development of the Tourism and Hospitality Industry (20 credits)
Level 5 units
- Digital Marketing Management for Tourism and Hospitality (20 credits)
- Operations Management (20 credits)
- Management Accounting (20 credits)
- Management of Human Resources (20 credits)
- Customer Relationship Management (20 credits)
- Contemporary Issues in Tourism and Hospitality (20 credits)
Who Is This Course For?
The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is designed for individuals who are already working in or aspiring to enter the tourism and hospitality industries and wish to advance their careers. This course is particularly suitable for:
- Aspiring or current managers in the tourism, hospitality, or leisure sectors
- Professionals seeking to move into managerial roles within hotels, resorts, travel agencies, or event management companies
- Entrepreneurs looking to start their own tourism or hospitality business
- Individuals looking to enhance their leadership, management, and operational skills in a global context
- Those seeking further academic progression or professional qualifications in tourism or hospitality management
Course Learning Outcomes
Upon completing the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, graduates will have developed the following key skills and knowledge:
- Advanced Management Skills
- Ability to manage and lead teams in dynamic and fast-paced environments
- Strong decision-making and problem-solving skills in real-world hospitality scenarios
- Strategic Planning and Innovation
- Competence in developing strategic business plans to drive growth in the tourism and hospitality sectors
- Understanding the importance of innovation and staying competitive in the global marketplace
- Financial Acumen
- Ability to interpret financial statements and manage budgets effectively within the tourism and hospitality sectors
- Skills to optimize revenue and control costs, enhancing profitability
- Marketing Expertise
- Ability to develop and implement marketing strategies specific to the tourism and hospitality industries
- Knowledge of digital marketing, branding, and customer engagement techniques
- Sustainable Practices
- Knowledge of sustainability and responsible business practices within the tourism and hospitality industries
- Ability to implement eco-friendly policies and initiatives to support sustainable tourism development
- Customer-Centric Leadership
- Ability to create and maintain high levels of customer satisfaction
- Strong skills in customer service, conflict resolution, and ensuring positive guest experiences
Course Future Progression
Upon successful completion of the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, graduates have numerous opportunities for career progression and further academic development. Some potential pathways include:
- Higher-Level Managerial Roles
Graduates can pursue senior management roles in the tourism and hospitality industries, including positions such as hotel manager, operations director, or tourism development officer. - Specialized Areas in Tourism and Hospitality
Graduates may choose to specialize in specific areas such as event management, marketing, revenue management, or sustainability within the tourism sector. - Further Education
Graduates can progress to higher qualifications, including a Level 6 qualification in Hospitality or Tourism Management, or pursue a Bachelor’s degree in a related field, such as Hospitality Management or International Tourism. - Entrepreneurship
The skills gained during the course can also be applied to starting and managing a successful tourism or hospitality business, such as opening a hotel, travel agency, or event management company. - Consultancy and Advisory Roles
Graduates may pursue consultancy roles, advising businesses within the tourism and hospitality sectors on best practices, operational efficiency, and market trends.
The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is an essential qualification for anyone looking to build a successful career in the tourism and hospitality industries. With a focus on management, customer service, sustainability, and financial acumen, this course provides students with the skills needed to excel in the competitive and dynamic world of tourism and hospitality.
