OTHM Level 7 Diploma in Tourism and Hospitality Management

The OTHM Level 7 Diploma in Tourism and Hospitality Management is a specialized qualification designed to equip professionals with the knowledge, skills, and strategic insight necessary to thrive in the dynamic and fast-paced tourism and hospitality industries. Whether you’re looking to enhance your career in tourism management or gain senior management roles in the hospitality sector, this diploma will prepare you for leadership roles and help you develop key industry expertise.

Tourism and hospitality are two of the world’s largest and most diverse industries. As demand grows globally for travel and accommodation, skilled professionals with an in-depth understanding of the sector are increasingly sought after. The Level 7 Diploma in Tourism and Hospitality Management provides advanced knowledge of strategic management, customer service excellence, marketing, and sustainable tourism, ensuring that graduates are well-prepared for the challenges and opportunities facing these industries.

The OTHM Level 7 Diploma in Tourism and Hospitality Management is designed for individuals looking to develop their leadership and strategic management skills in tourism, hospitality, and related sectors. It’s ideal for professionals who are currently in or aspiring to managerial or leadership roles, including hotel managers, tourism executives, event planners, and business owners in the hospitality and tourism industries.

This qualification will provide you with advanced knowledge in key areas such as hospitality operations, tourism marketing, sustainable tourism development, and strategic management, which will allow you to make informed decisions, improve operational efficiency, and deliver superior guest experiences.

The Level 7 Diploma in Tourism and Hospitality Management combines theoretical knowledge with practical industry insights, enabling students to develop their leadership abilities and manage organizations effectively. The course covers several key aspects of tourism and hospitality management, including customer service, operations management, sustainable tourism, and marketing strategies.

Key areas of focus include:

  • Strategic Tourism Management: Understand how to develop, implement, and manage strategic plans for tourism organizations and businesses. Learn how to handle challenges in the tourism industry while identifying opportunities for growth and sustainability.
  • Hospitality Operations Management: Gain knowledge of key operational aspects of the hospitality industry, including accommodation management, food and beverage operations, event management, and guest services.
  • Tourism Marketing and Branding: Learn how to develop and execute marketing strategies tailored to the tourism and hospitality sectors, from online marketing to destination branding, ensuring that your business attracts and retains customers.
  • Sustainable Tourism Practices: Explore the concepts of sustainable tourism and how to manage tourism growth while minimizing environmental impact and preserving cultural heritage.
  • Customer Experience and Service Excellence: Understand the importance of delivering exceptional customer service and creating memorable experiences for tourists and guests, which are essential in building loyalty and increasing repeat business.
  • Financial and Resource Management: Learn how to effectively manage budgets, resources, and financial aspects of tourism and hospitality operations to ensure profitability and growth.
  • Global Tourism Trends: Examine global travel and tourism trends, consumer behavior, and the impact of technology on the hospitality and tourism industries, including the rise of digital platforms and e-tourism.

Course Benefits

1. Develop Advanced Leadership Skills

This diploma will enhance your leadership and management capabilities, preparing you for senior roles in the tourism and hospitality industries. You will develop strategic thinking and problem-solving skills necessary for managing teams, operations, and projects effectively.

2. Global Career Opportunities

Tourism and hospitality are global industries. By completing the Level 7 Diploma in Tourism and Hospitality Management, you will be equipped with the skills to pursue managerial positions in various regions and countries, whether in hotels, resorts, travel agencies, or tourism boards.

3. Comprehensive Industry Knowledge

This qualification provides a thorough understanding of the tourism and hospitality industries, including operations, marketing, customer service, and sustainability. You’ll gain the practical knowledge to handle diverse challenges faced by industry professionals and organizations.

4. Sustainability Focus

Sustainable tourism practices are becoming increasingly important in the industry. This diploma focuses on how to incorporate sustainable practices into tourism and hospitality management, ensuring that businesses can thrive while preserving the environment and respecting local cultures.

5. Practical Application

The course combines academic theory with practical applications. Case studies, real-world scenarios, and interactive learning provide students with the ability to implement their learning in day-to-day operations in the tourism and hospitality sectors.

6. Enhance Marketing Skills

The diploma places a strong emphasis on tourism marketing, equipping you with the skills to promote destinations, hotels, resorts, and tourism businesses effectively. You will learn how to design and execute marketing campaigns that drive sales and brand loyalty.

Course Learning Outcomes

Upon successful completion of the OTHM Level 7 Diploma in Tourism and Hospitality Management, you will be able to:

  • Develop and implement effective strategies for managing tourism and hospitality organizations, improving both operational performance and customer satisfaction.
  • Apply marketing and branding strategies to attract tourists and enhance brand visibility in the competitive tourism and hospitality market.
  • Implement sustainable tourism practices to ensure long-term growth and environmental responsibility.
  • Lead teams effectively and create a service culture that prioritizes customer satisfaction and experience excellence.
  • Analyze and utilize financial data to make strategic decisions regarding budgeting, resource allocation, and profitability.
  • Adapt to changing market trends, global tourism dynamics, and technological advancements in the tourism and hospitality industries.
  • Manage complex operational issues, such as supply chain management, event coordination, and guest services.
  • Evaluate the impact of global trends, such as e-tourism, digital marketing, and global mobility, on tourism and hospitality businesses.

Study Units

The OTHM Level 7 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification.

Mandatory units

  • Strategic Management and Marketing (20 credits)
  • Destination Management (20 credits).
  • International Tourism Policy and Development (20 credits)
  • Digital Tourism and Hospitality (20 credits)
  • Organisational Behaviour in International Contexts (20 credits)
  • Advanced Research Methods (20 credits)

Who is This Course For?

The OTHM Level 7 Diploma in Tourism and Hospitality Management is ideal for:

  • Aspiring Senior Managers or Current Managers in the tourism and hospitality sectors who wish to develop their strategic, operational, and leadership skills.
  • Business Owners in the hospitality or tourism industries looking to grow and scale their business with advanced knowledge of industry trends and management practices.
  • Professionals Working in the Tourism Sector (e.g., tour operators, destination managers, and travel consultants) who aim to take on more strategic responsibilities or transition into managerial roles.
  • Hotel, Resort, or Restaurant Managers who wish to advance their skills in operational management, customer service, and sustainability.
  • Event Managers and Planners working in tourism or hospitality who want to enhance their expertise in managing large-scale events, conferences, or corporate hospitality.

This course is relevant to professionals in various sectors of the tourism and hospitality industries, including hotels, resorts, travel agencies, tour operators, event management companies, and more.

Future Progression

Upon completing the OTHM Level 7 Diploma in Tourism and Hospitality Management, you can progress to:

  • Master’s Degree Programs in Tourism, Hospitality, or Business Administration to deepen your expertise and leadership abilities.
  • Senior Leadership Roles such as General Manager, Hotel Manager, Tourism Director, or Head of Operations within the tourism and hospitality industries.
  • Consulting Careers where you can advise tourism and hospitality businesses on improving operations, customer experience, sustainability, and profitability.
  • Entrepreneurship, where you can use the skills gained in the program to launch or scale your own tourism or hospitality business, such as a boutique hotel, travel agency, or tour company.
  • Academic Research and Teaching, contributing to the field of tourism and hospitality through research or by teaching at academic institutions.

About This Course

The OTHM Level 7 Diploma in Tourism and Hospitality Management is awarded by OTHM, a UK-based awarding body recognized for its high-quality professional qualifications. The diploma is designed to be flexible, with options for online study, making it accessible to busy professionals who wish to balance their studies with work and personal commitments.

With global recognition, this qualification will open doors for career advancement in the tourism and hospitality sectors worldwide. The diploma equips students with the advanced management skills and industry knowledge required to excel in this thriving global industry.