OTHM Level 5 Extended Diploma in Tourism and Hospitality Management

The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is an advanced qualification designed for individuals aiming to build a successful career in the dynamic tourism and hospitality industry. As the world becomes more interconnected and travel continues to be a crucial part of both the economy and people’s lives, the need for skilled professionals in this sector has never been greater. This diploma provides the knowledge and practical skills required to manage and lead within this fast-paced and customer-centric industry.

Whether you’re looking to start your career in tourism and hospitality or you’re a professional looking to enhance your managerial expertise, the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is the perfect qualification to take your skills to the next level. In this blog post, we will explore the course overview, benefits, learning outcomes, study units, and career progression options for those considering this qualification.

The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is designed to provide learners with the essential knowledge and managerial skills needed to succeed in the tourism and hospitality sectors. This diploma covers a broad range of subjects, from customer service and hospitality operations to tourism marketing, financial management, and strategic leadership.

The course blends theoretical learning with practical application, helping learners to understand the key challenges faced by the industry and how to manage them effectively. With a focus on leadership, operations, and customer satisfaction, the qualification is ideal for those looking to manage teams, lead departments, or run their own businesses in the tourism and hospitality industry.

Course Benefits

  1. Industry-Recognized Qualification: The OTHM Level 5 Extended Diploma is globally recognized, offering credibility in the tourism and hospitality industry and providing graduates with a competitive edge when applying for jobs.
  2. Advanced Knowledge and Skills: Gain in-depth knowledge of the tourism and hospitality sectors, including operations management, marketing strategies, human resources, and customer service excellence.
  3. Career Advancement: This qualification equips you with the managerial skills needed to pursue leadership roles in tourism, hotels, resorts, restaurants, and event management, among other fields within the industry.
  4. Practical Application: The course provides practical insights into running tourism businesses, managing operations, and ensuring customer satisfaction, allowing you to apply your learning to real-world scenarios.
  5. Global Opportunities: The tourism and hospitality industry is one of the world’s largest employers, with opportunities available globally in various regions and sectors, including hospitality, travel agencies, tour operators, and event management.
  6. Pathway to Higher Education: This diploma can act as a stepping stone for those who wish to continue their studies at the undergraduate or postgraduate level, such as a degree in Hospitality Management or Tourism Management.

Course Learning Outcomes

Upon completing the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, learners will be able to:

  1. Understand the Key Principles of Tourism and Hospitality: Gain comprehensive knowledge of the tourism and hospitality industries, including key trends, challenges, and opportunities within these sectors.
  2. Manage Hospitality Operations: Develop the skills to effectively manage various aspects of hospitality operations, including front-of-house services, room division, and food and beverage management.
  3. Implement Marketing Strategies: Learn how to develop and execute effective marketing strategies to attract customers, improve brand awareness, and maximize revenue for tourism and hospitality businesses.
  4. Develop Financial Management Skills: Understand the financial aspects of running a tourism or hospitality business, including budgeting, forecasting, cost control, and pricing strategies.
  5. Enhance Customer Service and Satisfaction: Learn how to create memorable experiences for customers and improve service delivery to ensure repeat business and positive customer feedback.
  6. Lead and Manage Teams: Understand the principles of leadership and human resource management, including how to motivate teams, handle conflict, and ensure effective teamwork in a hospitality or tourism setting.
  7. Evaluate Industry Trends and Innovations: Stay ahead of the curve by learning about emerging trends and innovations in the tourism and hospitality sectors, such as sustainable tourism, technological advancements, and evolving customer preferences.

Study Units

The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management qualification consists of twelve mandatory units, 240 credits, 2400 hours Total Qualification Time (TQT) and the recommended Guided Learning Hours (GLH) for this qualification is a minimum of 1200 hours.

To achieve the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, learners must achieve 240 credits, of which 120 credits are at Level 4 (6 units) and 120 credits are at Level 5 (6 units).

Level 5 units

  • Digital Marketing Management for Tourism and Hospitality (20 credits)
  • Operations Management (20 credits)
  • Management Accounting (20 credits)
  • Management of Human Resources (20 credits)
  • Customer Relationship Management (20 credits)
  • Contemporary Issues in Tourism and Hospitality (20 credits)

Who Is This Course For?

The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is ideal for:

  • Aspiring Managers in Tourism and Hospitality: Individuals looking to progress into managerial or leadership roles within the tourism and hospitality sectors, such as hotel management, restaurant management, or travel agencies.
  • Current Industry Professionals: Those already working in the industry who wish to formalize their qualifications, improve their managerial skills, and enhance their career prospects.
  • Entrepreneurs and Business Owners: Individuals who want to start their own business in tourism or hospitality, such as hotels, guesthouses, restaurants, or event management companies.
  • Those Interested in Specializing: If you’re interested in a specific area of the tourism and hospitality industry, such as event management or sustainable tourism, this diploma can help you specialize and build expertise in that field.
  • Graduates Seeking a Career Change: If you hold a qualification in another area and want to move into the tourism and hospitality sector, this diploma provides a comprehensive introduction and helps you gain the necessary skills to transition successfully.

Future Progression

Upon completing the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, you will have a wide range of career progression opportunities, including:

  1. Higher Education: Use this diploma as a stepping stone to pursue further studies at the undergraduate or postgraduate level, such as a Bachelor’s or Master’s degree in Tourism, Hospitality Management, or Business Administration.
  2. Career Advancement: Graduates can pursue leadership positions such as Operations Manager, Hotel Manager, Tourism Manager, Event Manager, or Marketing Manager in tourism and hospitality organizations worldwide.
  3. Entrepreneurship: Start your own hospitality or tourism business, such as a hotel, bed and breakfast, tour company, or event planning business.
  4. Professional Certifications: Enhance your qualifications by pursuing professional certifications from industry-leading bodies such as the Institute of Hospitality (IoH) or The World Tourism Organization (UNWTO), adding further credibility to your resume.

About OTHM

OTHM is an internationally recognized awarding body that provides a wide range of high-quality qualifications in various fields, including tourism and hospitality management. The Level 5 Extended Diplomas from OTHM are designed to equip learners with the essential knowledge, skills, and practical experience necessary for senior management roles in their chosen field.

The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management offers a comprehensive and practical approach to learning the key concepts and skills needed to succeed in one of the world’s most dynamic and fast-growing industries. Whether you’re looking to advance your career, start your own business, or continue your studies at a higher level, this qualification will provide you with the foundation and expertise to achieve your goals.